Cookie Notice

At Joyful Pets UK, we do respect your concerns about privacy and value the relationship that we have with you. This cookie notice provides details of the cookies used on our website and why we use them.

What are cookies

Cookies (and other similar technologies such as pixel tags and web beacons) are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. These information are send back to the originating website on each subsequent visit.

Cookies can be "First Party" (which are set by us) or "Third Party" (placed on your device by another company when you use our website), for example Google Analytics. Third party cookies may be placed on your device by someone providing a service to us (for example, we use Google Analytics to help us understand how our website is being used). We cannot access third party cookies. Likewise, third-party providers cannot access the data in the cookies we use on our website.

Why do we use cookies

Cookies make the interaction between users and websites faster and easier, generally improving your online experience, and helping us to offer you the best products and services. Without cookies, a website could not remember a user's preferences or registration details for a future visit. They are also essential to prevent unauthorised access to users personal data. We use cookies on our website mainly because they save time and make the browsing experience more efficient and enjoyable.

The cookies you consent to, are used to collect personal data which we then profile into audiences so that we can deliver targeted advertising tailored to your interests and limit the number of times you see an advertisement. For more detailed information about the profiling activities with your personal data for advertising, please see our Privacy Notice.

Cookies can also enable our website to compile anonymous, aggregated statistics that allow us to understand how people use our website. These statistics help us improve their structure and content of our website and also help us measure the effectiveness of advertising campaigns.

What cookies do we use

We have classified our cookies according to the categories presented in The International Chambers of Commerce (ICC) Cookie Guide. None of the cookies used on our websites gather personal information allowing to identify you.

Strictly necessary cookies

These cookies are strictly necessary to provide services that you have requested.

Login and Security	Login and security management cookies are used to authenticate and identify you as being logged in to our website. When you submit a form, they are used to verify it originates from you and not a fraudulent source.
Session Management	Session management cookies are used to recognise you as you move between pages of the site so we can provide a consistent user experience. They can be applied whether you are logged in or not but do not contain any information that can identify you personally.

Performance cookies

These cookies collect information about how visitors use our website, for instance which pages visitors go to most often. The information collected by these cookies is aggregated, so these cookies don’t collect information that identifies individual visitors. The information collected is anonymous and is only used to improve the way our website works.

Web Analytics

Web Analytics cookies are used to improve the design and user experience of our website by providing statistics on site usage and pages visited. We have integrated Google Analytics for this purpose.

Functionality cookies

These cookies allow us to remember choices you make and provide enhanced, more relevant features.

User Preferences	Preference cookies remember settings you have selected to apply to the site. These may include features such as cookie preference, website language, etc
State Persistence	Used to persist elements of your user experience (such as a selected products and search keywords) across different pages of the site. They also include cached data to help speed up your interaction with the website.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name	Cookie Description
FORM_KEY	Stores randomly generated key used to prevent forged requests.
PHPSESSID	Your session ID on the server.
GUEST-VIEW	Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history, if you have asked for this.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT	Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS	Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION	Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY	Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION	Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE	Facilitates translation of content to other languages.
_GA	Stores randomly assigned number as a client identifier by Google Analytics to distinguish unique users.
_GA_QRMNQ17FC9	Stores randomly assigned number as a client identifier by Google Analytics to distinguish unique users.

How to control or delete cookies

Most web browsers are set by default to accept all cookies. However, you may have the option to configure your web browser settings in such a way that the cookie information is displayed before storage, or to categorically reject them. If you use your browser settings to block all cookies (including essential cookies) this may impact your experience while on our website, for example you may not be able to visit certain areas of the website or you may not receive personalized information when you visit the website. You can also withdraw your consent to cookies by deleting the cookies that have already been stored.

You can find details on the various available settings for cookies and related changes for the most common web browsers by clicking on the relevant link below:

Google Chrome: https://support.google.com/accounts/answer/61416?hl=en
Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/

There are also software products available that can manage cookies for you. You can use www.ghostery.com to evaluate the cookies present on our website. You may wish to visit www.allaboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your device, as well as more general information about cookies.

Amendments

We may update or change this Cookie Notice from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of any significant changes about the processing of your personal information by email.

We are here to help

Please take a moment to familiarise yourself with our cookie practices. If you need our assistance or have any questions regarding our cookie notice, don’t hesitate to contact us, we will get back to you as quickly as possible.

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